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mrpauldasilva
- Apr 30
- 3 min
KBB Review February 2023 - Profit & Margin
Sales is for vanity, profit is for sanity. Sales for show, profit for dough. Whichever way you phrase it, the result is the same. You can...
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mrpauldasilva
- Apr 30
- 3 min
KBB Review March 2023 - Should You Sell To Trade ?
With the success of Howdens, Magnet, MKM, and the many other trade kitchen outlets, many independent retailers look at their success and...
3 views0 comments
mrpauldasilva
- Apr 30
- 4 min
KBB Review April 2023 - Previous 12 Article Summary
So over the previous eleven articles, I have covered most of the bases you need to cover when you are running a kitchen, bathroom,...
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mrpauldasilva
- Apr 30
- 3 min
KBB Review January 2022 Article - The Sale
So you own an independent showroom and you are setting your 2022 targets. What are your bumper months ? Are you having a sale ? Or are...
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mrpauldasilva
- Jan 9
- 3 min
KBB Review Article - January 2023 - Outlook for the Year
Over my nearly thirty years in KBB retail, I have been through a number of recessions, credit crunches, pandemics, and even local...
7 views0 comments
mrpauldasilva
- Dec 1, 2022
- 2 min
What Is A Mentor?
So What Is A Mentor ? Whenever I used to hear the word mentor, I always pictured a teacher. Somebody who passes on their knowledge and...
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mrpauldasilva
- Dec 1, 2022
- 3 min
KBB Review Article - Experience Isn't Everything
Many years ago, when I was in my twenties, I was approached by the Alliance and Leicester building society about becoming a branch...
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mrpauldasilva
- Dec 1, 2022
- 3 min
KBB Review May 2022 Article - The 10 S's
I was delighted to be asked by the KBB Review to write a regular column, breaking down the setting up of a new kitchen showroom, and...
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mrpauldasilva
- Dec 1, 2022
- 3 min
KBB Review August 2022 Article - Target Setting
Whether you are a Managing Director, a Showroom Manager, or a Kitchen Designer, you want to know what your target is. For many people,...
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mrpauldasilva
- Dec 1, 2022
- 3 min
KBB Review September 2022 Article - The Sales Process
When I first started out in sales, the process I was taught was quite simple. Approach, Qualification, Demonstration, Close. How do you...
3 views0 comments
mrpauldasilva
- Dec 1, 2022
- 4 min
KBB Review October 2022 Article - Lead Management
Previously, I have been looking at all the hard work that we need to do to help the customer navigate through the sales process. So, the...
1 view0 comments
mrpauldasilva
- Dec 1, 2022
- 4 min
KBB Review November 2022 Article - The Showroom
During the previous articles, we have looked a lot at people and processes. But what about the touch and feel of your showroom ? What...
1 view0 comments
mrpauldasilva
- Dec 1, 2022
- 4 min
KBB Review December 2022 Article - Marketing Your Showroom
So, your showroom is all set up. Displays are in and looking great. Staff are poised and ready to start selling. Processes are set and in...
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mrpauldasilva
- Nov 24, 2020
- 4 min
Tis Not Only The Season To Be Jolly, Tis Also The Season For The Shoplifters (November 2014)
At this time of year, it's not only the shoppers who come out in force, the criminals are also planning their Christmas. Whether they...
9 views0 comments
mrpauldasilva
- Nov 24, 2020
- 2 min
5 Business Tips I've Learned From Watching Reality Show "Pawn Stars" (October 2014)
For the uneducated, Pawn Stars is a reality show set in a Pawn Shop in Las Vegas. When I eventually make it to Las Vegas, the Gold and...
6 views0 comments
mrpauldasilva
- Nov 24, 2020
- 2 min
Top 5 Successful Tips For Dealing With A New Enquiry (October 2014)
1 - Record Everything When a customer is talking to you about their wants and needs, record everything. No...
16 views0 comments
mrpauldasilva
- Nov 24, 2020
- 3 min
Who Is To Blame For The Demise Of The High Street (October 2014)
So more and more shops are closing on the high street, more and more bricks and mortar retailers are going out of business, so who do we...
8 views0 comments
mrpauldasilva
- Nov 24, 2020
- 2 min
What's In Your Window ? (October 2014)
If you own a shop, do me a favour, go outside now and have a look into your shop from the outside. If I was walking past your shop out of...
6 views0 comments
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