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PAUL DA SILVA ASSOCIATES
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Managing Outstanding Customers
Increasing Your Brand
Referrals and Repeat Business
Successful Targeting
Recruitment and Selection
Dealing With Complaints
Managing a Divided Team
Ask Me Anything
Time Management
Having a Difficult Conversation
Dealing With Difficult People
KBB for non-KBB Managers
Inducting New Colleagues
Effective Performance Reviews
Managing Performance
Managing a Showroom Salesperson / Designer
Managing an External Sales Team
Managing a Trade Counter
Selling Via Video
Running a Sale or Promotion
Account Management
Selling Skills -Closing The Deal
Selling Skills - Demonstrating The Product
Selling Skills - Qualifying The Customer
